FAQ

Frequently Asked Questions

Unfortunately, no. AGCO rules now allow us to offer mixed cases of 12 or 6 bottles, but does not allow the consumer to assemble their own case of individual bottles. If you'd like to learn more, please contact us at (647) 861-0497.

Not directly from our website, no. According to ACGO rules, we are only allowed to sell wines in case format through our website. If you'd like to learn more, please reach out to us on WhatsApp at (647) 861-0497.

We cannot sell individual bottles. All purchases must be done by the case.

You can shop online at our Products page or contact us on WhatsApp at (647) 861-0497.

All purchases must be made in Canadian Dollars.

We accept Visa, Mastercard, American Express, and PayPal options at checkout.

We deliver to the following locations:

  • Toronto & Mississauga
  • Ottawa, Stittsville, Kanata, Manotick, Carleton Place, Nepean
  • Niagara Falls, Grimsby, St. Catharines, Vineland, Beamsville, Crystal Beach
  • Vaughan, Nobleton, King City, Woodbridge
  • Ajax, Pickering, Cobourg, Belleville, Port Hope, Bowmanville, Whitby
  • Hamilton, Oakville, Burlington
  • Prince Edward County, Kingston
  • London, Guelph, Cambridge, Elora, Kitchener, Stratford, Waterloo
  • Aurora, Newmarket, Markham, Richmond Hill, Thornhill, Stouffville
  • Barrie, Collingwood, Muskoka, Orillia
  • Windsor, Chatham, Amherstburg

Shipping is $15 per case in Ontario. Please refer to the FAQ on locations to see whether we can ship to you.

Please ensure you're 19 years or older to receive the order. ID verification is required. Please refer to the Shipping Policy for more information.

We're sorry that your wine was faulty. Please reach out to us at (647) 861-0497 so that we can rectify the issue. In the meantime, for more information, consult our refund policy webpage.

We have a 10-day return policy, which means you have 10 days after the date of delivery of your item to request a return or report a defect. For more details, please visit our refund policy webpage.

For delivery in the GTA, you can expect to receive your order within 6 days.

Unfortunately, this isn't possible. All wine orders must be delivered and not picked up.

Helpful information

Shipping Policy

Click here for more information on our shipping policy.

Terms of Service

Click here for information on our terms of service.

Refund Policy

Click here for more information on how we handle refunds.

Privacy policy

Click here for more information on our privacy policy.